Registration

Registration Hours

Community Center, 250 E. Wood Street
Monday-Thursday, 8:30 am-7:00 pm, Friday, 8:30 am-4:30 pm and Saturday, 8:30 am-2:00 pm. Drop-box in east parking lot accessible 24 hours a day.
Birchwood Recreation Center, 435 W. Illinois Avenue
Monday-Friday, 8:30 am-4:30 pm. Drop-box in parking lot accessible 24 hours a day.
Falcon Park Recreation Center, 2195 N. Hicks Road
Monday-Sunday, 7:00 am-10:00 pm. Drop-box in parking lot accessible 24 hours a day.

Five Ways to Register

Online: Online registration for spring begins at 8:30 am on Monday, May 6.

Walk-In: Processed in real-time. A receipt will be printed at the time of registration.

Drop-Off: Place registration forms and payment in an envelope and drop off at either Community Center, 250 E. Wood Street, Birchwood Recreation Center, 435 W. Illinois Avenue, or Falcon Park Recreation Center, 2195 N. Hicks Road.

Mail: Mail registration forms and payment to Palatine Park District, Registration, 250 E. Wood Street, Palatine, IL 60067.

Fax: Fax registration forms with complete credit card information to 847-202-7317.

Wait Lists

If your chosen program fills, you are placed on a wait list. Participants are taken off the wait list when openings become available or new classes are formed. If you remain on the wait list, one week after the class begins, your refund will be processed.

Cancellation Day

If the minimum registration requirements are not met 7 days prior to the starting date and the program is cancelled, you will automatically receive a complete refund. Register early to prevent your favorite class from being cancelled.

Refunds

A full refund, minus a $5 service charge, will be processed for refund requests received 10 days prior to the start of the program. Refund requests received less than 10 days prior to the start of a program and prior to the 3rd class session will be granted a 50% refund minus a $5 service charge. Program supplies and other nonrefundable materials will be deducted from the refund total. Refunds are not given for special events unless the event is canceled by the Palatine Park District. Refunds for trips will not be given unless the Park District cancels the trip or the Park District can fill the spot with a patron from the trip's wait list. Refund payment will be made by check for payments made by cash or check within 14-21 business days of refund request. Payment by credit card will be applied back to the original card. Special refund policies apply to several different programs. If there is a variation of this policy it will be noted next to the program information. Refunds of less than $5 will not be processed. The Refund Application Form is available as a download, or can be picked up at any of the Park District offices.

Privacy Policy

It is the policy of the Palatine Park District to protect the privacy of our patrons. No information received from our patrons will be released to anyone or to any agency unless it pertains to the patron’s activities, such as to an instructor or coach. In those instances, only pertinent information such as name, address, phone number would be given. In some instances age, gender and necessary medical information may also be included. No financial information will be available to anyone outside of the Palatine Park District’s business office. Email addresses will only be released if prior permission is given by the patron.

For a complete internal policy contact our Superintendent of Finance & Personnel, dsmith@palatineparks.org.

Special Needs

Palatine Park District does not discriminate against eligible residents for participation on the basis of a disabling condition. Residents with special needs should notify our staff when registering so that a smooth inclusion may occur. In addition to the programs listed in our catalog, our district also provides specialized services for people with disabilities through NWSRA. Those who are hearing impaired can call Illinois Relay Services at 1-800-526-0857 to get assistance in filling out registration forms. Please call 847-705-5126 between 9 a.m. and 4 p.m., Monday through Friday, or from 8:30 a.m. to 1:30 p.m. on Saturday.

Program Registration Form

The spring registration form and summer registration form are available as a download, or can be picked up at any of the Park District offices.